Privacy Policy

In accordance with the commitment and care that Heart Sentinel srl devotes to the protection of personal data, we inform you below about the methods, purposes and scope of communication and dissemination of your personal data and your rights, in accordance with Articles 13 and 14 of Regulation (EU) 2016/679.
It is specified that this information is to be considered valid only and exclusively for the website and not also for other websites that may be consulted through the links therein.
General information: what data do we process?
Navigation data
The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes IP addresses or domain names of the computers and terminals used by users, addresses in URI/URL (Uniform Resource Identifier/Locator) notation of the resources requested, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.
Cookies and social widgets
For more information on cookies and social widgets used by this website, see more specifically the cookies policy.
Data communicated by the data subject through the channels of electronic mail or contact form
The optional, explicit and voluntary sending of messages to the contact email addresses in the appropriate area of the site “Contacts”, as well as the compilation and forwarding by means of the form “contacts”, involves the acquisition of both the sender’s contact data and also data belonging to special categories of data in order to be able to exhaustively respond to his request.
Mandatory data required to process requests are marked with an asterisk.
The Data Controller’s Site and Services, due to their particularity of scope, are not classifiable as information society services and therefore cannot be used by users under the age of 18. In the event that information about minors is unintentionally recorded, the Data Controller will delete it in a timely manner upon users’ request.

Special information: the privacy policy
1) The Data Controller.
The Data Controller, pursuant to Articles 4 and 24 of EU Reg. 2016/679 is Heart Sentinel srl, Strada Benedetto Cairoli, 15, 43121 Parma (PR), P. IVA 02790040345, email
2) Purposes of the processing, legal basis, data retention period and nature of the provision of data
Your personal data will be processed in accordance with Article 6 of the Regulations for the following processing purposes, specifically:
(a) to follow up on your request.
When we process your data to follow up on your request we will take care to use the minimum necessary information, and exclusively for the following activities:
Handling product and service information requests
Conclusion and execution of a purchase contract
Request for technical support on the operation of the device and/or App
Without the requested data, (a) we will not be able to execute your requests.
(b) to comply with a legal obligation, i.e. to exercise the rights of the Controller
The processing of the user’s data will take place to give effect to legal obligations (i.e. to carry out activities of an organizational, administrative, financial and accounting nature) to which the Company is obliged in accordance with national and EU tax provisions.
The Company may also process the collected data in order to exercise one of its rights, such as the right of defense in court.
3) Data retention time
Personal data will be processed for the time strictly necessary to fulfill the purposes outlined in point two. With regard to personal and contact data, until consent is revoked where provided and as well as for the time required by law.
4) Modalities of processing.
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out by means of computerized tools, with organizational methods and logic strictly related to the stated purposes.
5) To whom will the personal data collected be communicated?
Data of a personal nature provided will be shared with subjects, who will process the data as data controllers (Art. 28 of EU Reg. 2016/679) and/or as natural persons acting under the authority of the Data Controller and the Data Processor (Art. 29 of EU Reg. 2016/679), for the purposes listed above.
Precisely, the data will be shared with:

  • parties that provide services for the management of the IT systems and platforms used by the Company; including e-mail, newsletters and website management;
  • freelancers, firms or companies as part of assistance and consulting relationships;
  • competent authorities for fulfillment of obligations of laws and/or provisions of public bodies, upon request.
    Any list of Data Processors may always be requested from the Data Controller.
  • Does Heart Sentinel srl transfer data outside the EU? At present, personal data managed through the site and strictly related to the purposes mentioned in point 2, are processed in Europe. If this is instrumental to the pursuit of the Company’s purposes, the data may be transferred abroad to companies based both within and outside the European Union. In this case, the Company undertakes that the Data will be treated with the utmost confidentiality by entering, if necessary, into agreements that guarantee an adequate level of protection and/or by adopting the standard contractual clauses provided by the European Commission.
    7) What are your rights?
    You may assert your rights as expressed in Articles 15, 16, 17, 18, 19, 20, 21 of the EU Regulation 2016/679 by writing to the company’s regular e-mail address (PEO) . You have the right, at any time, to ask the Data Controller for access to your personal data, rectification, erasure, restriction of processing and portability of your data, if applicable. In addition, you have the right to object, at any time, to the processing of your data based on consent and/or legitimate interest.
    Without prejudice to any other administrative and jurisdictional recourse, if you believe that the processing of your data violates the provisions of EU Reg. 2016/679, pursuant to Article 15 letter f) of the aforementioned EU Reg. 2016/679, you have the right to lodge a complaint with the Garante per la protezione dei dati personali (Supervisory Authority
    8) Changes to the privacy policy
    The owner reserves the right to change, update, add or remove parts of this privacy policy at its own discretion and at any time. In order to facilitate such review, the policy will contain the date of update.
  • Last Updated: November 28, 2022

Heart Sentinel srl | Strada Benedetto Cairoli, 15 – 43121 Parma (Italy) | P.Iva 02790040345 |